標題: [求助] 3rd Party 軟體會讓Treo錯亂？？？ [列印本頁] 作者: happypig 時間: 2005-4-26 16:37 標題: [求助] 3rd Party 軟體會讓Treo錯亂？？？ 這幾天Treo600
出現對不準的問題
寫信去問了Palm Technical support
回信如下
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email from Palm Technical support
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Dear Jeff: Thank you for contacting palmOne Technical Support. My name is Precy and I will be assisting you regarding your issue. We checked your records and we understood that your handheld has a digitizer problem based on the summary of one of our colleagues in Chinese Languages support. We would like to inform you that the most common cause for a handheld to show strange behavior is due to an incompatible third-party application installed into it. To resolve this issue, please perform a hard reset on your handheld following the steps below.
HARD RESET.......恕刪
Then, rename your Backup folder:
- In your computer, go to my computer>local disk (drive C)>program files>Palm>username* folder>
- Look for the BACKUP FOLDER and rename it to BACKUPOLD.
* The username folder is named after the username you have used to synchronize your handheld with your computer. If the username has one word, it might be truncated up to 6 characters, if it has two words it would be the second word plus the first letter of the first word.
Perform Hotsync operation. Please check if problem is resolved. If it is, please re-install the 3rd party applications one at a time from the BACKUPOLD folder and check or play around the application to see if it is the one causing the problem before installing the next application.
We hope this issue has been resolved to your satisfaction. A Customer Satisfaction Survey will be emailed to you very shortly. Please take time to provide us with your feedback about this support experience as it will help us in our on-going effort to continually improve our services.
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Originally posted by benhuang at 2005-4-26 05:11 PM:
的確有這樣的問題,
之前我的Treo有充電充不飽的問題,
Hard Reset之後就好了, 之後, 我再也不敢亂裝3rd Party的軟體了,
不過, 至少那些收費10美金以上的軟體, 裝起來都沒問題,
免費的, 我就不敢保證了