以下原文：
Hi, I found this solution from a member on www.symbian-freak.com. It worked for me on my laptop running Windows Vista Ultimate.
"my solution:
my phone was shut down and there was these error message with the service layer host process. there were 15min left, but nothing happend. so I closed the software updater with the task manager and started it again. I did not disconnect and restart the phone. so when I restarted nsu, it was searching my phone and after a while there was a message, that the phone was disconnected while the last update and I can retry it. then it was updating !!! it only took 5 minutes... and now I have v20 on my n82!"