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Re: 徵求關於"知識管理"概念、規劃的書籍建議
Honestly, I am not sure if there is any "concrete" KM book around. First of all, it is a very abstract idea. How do you define "knowledge" (not just "data")? This is usually the hardest part. Second, how do you "quantify" knowledge? Another question has bothered me for quite a while.
Try Harvard Business Review, Sloan MGMT review, or other major consulting firm's journals. They might give you some "hints" about KM. Or, there is an old book by HBR (ISBN:0875848818), which collect some non-academic papers about KM. |
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